This text is a draft and is being reviewed. It may change before Wayfold launches.
Support
Wayfold is run by Jakub Soboczyński. Write to jakub.soboczynski@icloud.com and we will get back to you. Include the device you use (iPhone, Android or web), what you expected and what happened.
Export your data
In the app, open Settings and choose Export. You get a file with everything you have created, which you can import again at any time.
Delete your account
In the app, open Settings, then Account, and choose Delete account. Your account and its data are deleted from our server at once, and cannot be brought back. Export a copy first if you want one.
Deleting your account does not cancel a Plus subscription. Cancel it first in the subscription settings of the App Store or Google Play, or you may keep being charged.
Plus, purchases and cancellation
To manage or cancel your subscription, open the subscription settings of the App Store or Google Play. To get Plus back on a new device, use Restore purchases on the Plus screen.
Refunds are handled by the store you bought from.
Trouble signing in
If you did not get the verification email, check your spam folder and ask for a new one. If you forgot your password, use Forgot password on the sign-in screen. If you still cannot get in, write to us from the address you registered with.